4.3 Requesting a mobile ID for your own mobile device

Note: The Request My ID workflow is not assigned to any roles by default. You must use the Edit Roles workflow to ensure that this workflow is assigned to the roles you want to be able to request mobile devices.

To request a mobile ID for your own mobile device:

1. From the Mobile Devices category, select Request My ID.

   Note: You can also launch this workflow from the self-service menu in the MyID Operator Client. See the Launching self-service workflows section in the MyID Operator Client guide for details.

2. Select the credential profile you want to use.

   

3. Click Continue.

4. Take a note of the password.

   This single-use code is required to install the mobile ID on the mobile device. If you have set the credential profile to require validation, the password does not appear on this screen; instead, you must use the Validate Request workflow.

   Note: The space in the password is optional when you enter the password on the mobile device.

5. Check that the phone number or email address is correct, then click Send.

   The phone number is taken from the Cell or Mobile (depending on the language setting) field of your MyID record.

   If you do not have a username or password set up on your account, MyID displays a QR code. Open the Identity Agent app on your phone and scan the QR code on screen, then click Done.

   Note: If you have an email address or mobile number set up, but prefer to use a QR code, click the QR Code button at the bottom of the screen.